Refunds Policy

To request a refund, please put your request in writing on our Contact page. We are unable to accept such a request by telephone. Once we have received your email, you shall receive an Returns email including returns instructions. Please note that these email's may fall into junk/spam folders.

All items will be inspected once returned. We reserve the right to offer a partial or no refund if a returned order shows signs of damage, wear or mishandling resulting in a diminished value.

Once a refund is authorised, please allow up to 14 calendar days for the refund to be processed. Please then allow a further 2-3 working days for the funds to show in your account. For full details on our returns procedure please contact us.